Need Help?
If your Color of Silence access link is not working, you can get help here.
If you purchased the book or soundtrack and are having trouble opening your access link, loading the album page, listening on a new device, or simply need your access link sent again, you can request it below or contact support.
Common Issues
- The access link was opened on one device, but you want to use it on another.
- The email link is hard to find or was deleted.
- The album page opens, but audio or artwork is not loading correctly.
- You purchased access but never received the email.
Contact Support
Email support and include the email address used for purchase, along with a short description of the issue.
Need Your Access Link Again?
If you purchased this and simply need your access link sent to you again, enter your purchase email address below.
Helpful Details to Include
- Your purchase email address
- The device you are using (iPhone, Android, iPad, laptop, etc.)
- What happened when you clicked the link
- A screenshot, if possible
Support requests are manually reviewed. Please allow a little time for a response.